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How does Pre-Orders work?We regularly order rare orchid and aroid species from around the world. We offer you an opportunity to pre-order orchids and aroids and receive discounts on the order (when advertised). Select your plants, only pay once we confirm your order and send your invoice via email. We will notify you via email where we are in the process. You should receive your items within 2 – 4 weeks depending on local and international customs.
How do I track my order?We will send you an email with your tracking number as well as the link where you can track your order. We use The Courier Guy
How long does it take to get my order?Pretoria, JHB and Durban deliveries are normally the next working day excluding weekends and public holidays. National deliveries for example, East London, Cape Town normally takes about 2 – 3 days excluding weekends and public holidays. Delivery can be delayed if your area falls outside the courier's main delivery areas. Surcharge may apply on remote locations
What are my payment options?We accept EFT payments and Yoco. Proof of payment must be sent to firstname.lastname@example.org
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