Shipping & Returns
Shipping Policy
Please note, we will take extreme care when packing the plants for shipment. We unfortunately cannot be liable or provide refunds if the plants get damaged during transit. If in the unlikely event that this happens, please let us know so that we can communicate this to our courier company.
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The cost of the courier will differ the larger the order becomes. The weight is by volumetric weight and we will pack the parcel as safely as possible but still fit enough orchids in to keep the cost down for you.
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You may select "add to order" at checkout if you want multiple orders to be sent together. The courier cost will be R50 per additional order as the box size changes and additional packaging is required.
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If your delivery address is a business, Government office, farm or any address that incurs a surge charge, then we will notify and bill you the amount at cost on the day of shipping.
Pre-order Deals
We are offering a discount when advertised, on selected Pre-Order stock that we are importing from around the world. Unfortunately you will have to wait a couple of weeks for the plants to arrive in South Africa.
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Most orchids are mature plants and are close to blooming size but not in flower. Please note the size under description i.e seedling, 9cm or 12cm or near flowering etc.
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Please note, as most of our plants are on pre-order, many photos used are for illustration purposes only and are not of the exact plants you will receive. The size of the plants that are available for order will be detailed under the description ie. 9cm or 12cm etc.
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We will confirm your order via email with instructions how to proceed with payment. Proof of payment must be sent to info@orchidlove.co.za to confirm your order.