Shipping & Returns
Please note, we will take extreme care when packing the orchids for shipment. We unfortunately cannot be liable or provide refunds if the plants get damaged during transit. If in the unlikely event that this happens, please let us know so that we can communicate this to our courier company.
The cost of the courier will differ the larger the order becomes. The weight is by volumetric weight and we will pack the parcel as safely as possible but still fit enough orchids in to keep the cost down for you.
If your delivery address is a business, Government office, farm or any address that incurs a surge charge, then we will notify and bill you the amount at cost.
We are offering a discount when advertised on selected Pre-Order stock that we are importing from around the world. Unfortunately you will have to wait a couple of weeks for the orchids to arrive in South Africa.
Most plants are mature plants and are close to blooming but not in flower. Please note the size on the selected orchids' info page i.e seedling, 10cm, 20cm or Near flowering.
We will confirm your order via email with instructions how to proceed with payment. Proof of payment must be sent to firstname.lastname@example.org to confirm your order.